South Lawn Hotel Physical Accessibility Guide

At South Lawn Hotel we want to make sure all our guests have a comfortable and stress-free stay. Our countryside property combines accessibile modern layouts with friendly service to provide an easy to navigate environment for visitors with limited mobility. 

Arrival & Parking

  • Accessibile Parking: We offer 130 free private parking spaces, including dedicated accessible parking bays located closest tote main entrance. 
  • Drop off Point: A clear drop-off zone is situated right outside the front doors for easy unloading of luggage or equipment.
  • Entrance: The main entrance features step-free, level access directly into the reception lobby. There is a small threshold. 

 

If you arrive and need assistance please call us 01590 643911 and we will come to you. 

 

Public Area Access

  • Step-Free Ground Floor: There is not one single step anywhere inside the public areas of the ground floor.
  • Seamless Navigation: Guests can move seamlessly between the reception desk, the lounge bar and Cedar Tree Restaurant without encountering thresholds or stairs. 
  • Outdoor Spaces: Our 5 acres of gardens feature the North and South Terraces, which are designed to offer live access alfresco dining. 
  • WC: There is a fully compliant DDA WC located conveniently for the hotels public areas. 

 

Bedroom & Suite Layouts

We structure our 57 en-suite bedrooms to fit clear accessibility parameters depending on your physical needs:

Fully Ground Floor Accessible Rooms

The following rooms are situated entirely on the ground floor with zero steps required for entry:

  • Suites: Our most expansive, Multi-bedroom configurations are completely step free.
  • Garden Rooms: Offer level access directly on the ground floor. There is a threshold and step from the private terrace to the grounds.
  • Ground Floor Twins: Ideal for guests who require separate beds.

 

Lift Accessible Upper Floor Rooms

  • King Rooms: All of our premium King Rooms are located on the upper floors but are fully accessible via the guest lift. The passenger lift features raised tactile buttons for added convenience.

All the above rooms have a small step (2 inches) into the showers.

 

Rooms Only Accessible via Stairs.

  • Please note that Executive Doubles, House Doubles, Small Doubles and No View Double Rooms are located on the first floor and are strictly accessible via the main staircase only. These options are not suitable for wheelchair users or guests with severe mobility limits. 

 

Hearing & Visual Impairments

  • Larger print menu can be provided on request and our team will be happy to assist with reading menus, explaining information, providing directions around the hotel and supporting guests during their visit.

 

Booking & Assistance

Because individual needs vary, we highly recommend discussing your requirements prior to your stay. Our 24-hour front desk team can help reserve specific ground floor rooms or place you right next to the elevator.

Please contact us directly by email or call us at 01590 643911 to secure your accessible booking.